Frequently Asked Questions
Everything you need to know about working with ARUKZ DIGITAL.
About ARUKZ DIGITAL
What is ARUKZ DIGITAL?
ARUKZ DIGITAL is India's full-service digital marketing agency offering 111 specialized services — from SEO and social media to AI marketing and Web3 strategy. We serve brands across India and globally, helping them grow online with data-driven, creative strategies.
Where is ARUKZ DIGITAL based?
We are headquartered in Tamil Nadu, India, with a pan-India team and global client coverage. We operate as a remote-first agency, allowing us to serve clients anywhere in India or worldwide.
How long has ARUKZ been operating?
ARUKZ DIGITAL has served hundreds of brands across industries. Contact us for our full company profile.
What makes ARUKZ different?
- 111 services under one roof — no need for multiple agencies
- India-deep expertise — regional languages, festive campaigns, hyperlocal marketing
- Future-tech ready — AI marketing, AR/VR, Web3 as core services
- Transparent — real KPIs, real data, no vanity metrics
- Dedicated teams — real people, not ticket systems
Getting Started
How do I start working with ARUKZ?
- Book a free strategy call
- We'll analyze your business and recommend services
- Receive a custom proposal and sign
- Onboard in 7 days with our structured process
How long does onboarding take?
Typically 5–7 business days from contract signing to campaign launch.
Do you work with startups or only established businesses?
We work with businesses at all stages — from day-1 startups to enterprise brands. Our Starter plan is specifically designed for early-stage businesses.
Do you have a minimum contract period?
Yes, a 3-month minimum to allow strategies to show meaningful results. After that, it's month-to-month with 30 days notice to exit.
Services & Deliverables
What are your 111 services?
See the complete Service Catalog → — organized across 5 categories: Core Digital Marketing, Creative & Branding, Advertising & Promotion, India-Level Advanced, and Global Future-Tech.
Can I choose specific services, or must I take a package?
You can customize — choose specific services from any category. We'll build a plan around your needs, not a pre-set package.
Do you create content in Tamil and other regional languages?
Yes! We create content natively in Tamil, Hindi, Telugu, Kannada, Malayalam, Marathi, and other languages. See Tamil Content Creation and Regional Language Marketing.
Who owns the content and creative assets you produce?
You do. All content, designs, ad assets, and strategies created during our engagement belong to you upon full payment.
Pricing & Billing
What are your prices?
See the full Pricing Page →. Plans start from ₹15,000/month for the Starter plan.
Are ad budgets included in your fees?
No. Our fees cover strategy, management, and creative. Ad platform spend (Google, Meta, etc.) is budgeted separately and billed by the platform.
How do I pay?
We accept bank transfer (NEFT/RTGS/IMPS), UPI, and international wire transfers for overseas clients.
What if I'm unhappy with the results?
We're committed to your success. If you're not seeing results aligned with agreed KPIs, we'll do a full strategy review and adjust at no extra cost. See our Refund Policy →.
Communication & Reporting
How often will I hear from my team?
- Daily: Urgent queries answered same day (WhatsApp)
- Weekly: Activity reports & ad performance updates
- Bi-weekly: Strategy calls (Growth & Enterprise plans)
- Monthly: Comprehensive performance report + call
Will I have a dedicated account manager?
Yes — every client gets a dedicated Account Manager as their primary point of contact. No ticket systems, no rotating support agents.
How do I provide approvals for creative work?
Via email with a 48-hour response expectation, or through our shared Notion workspace for Enterprise clients.
Technical Questions
Do you need access to my website or ad accounts?
Yes. We'll request specific access during onboarding. We guide you through every step. See the Onboarding Checklist →.
What analytics and reporting tools do you use?
Google Analytics 4, Google Looker Studio, SEMrush, Google Search Console, Meta Business Suite, and platform-native dashboards.
Chat with us on WhatsApp → or email us → — we respond within 2 hours during business hours.