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Processes & Workflows

Complete guides for ARUKZ DIGITAL's operational processes, from client onboarding to project delivery.

📋 Available Processes​

Client Management​

  • Client Onboarding - Complete onboarding process from first contact to kickoff
  • Client Communication (Coming Soon)
  • Feedback Handling (Coming Soon)
  • Escalation Process (Coming Soon)

Project Execution​

  • Project Planning (Coming Soon)
  • Team Assignment (Coming Soon)
  • Milestone Tracking (Coming Soon)
  • Quality Assurance (Coming Soon)

Project Delivery​

  • Final Review Process (Coming Soon)
  • Client Training (Coming Soon)
  • Handover Process (Coming Soon)
  • Post-Delivery Support (Coming Soon)

🎯 Process Overview​

Client Lifecycle​

Initial Contact → Discovery → Proposal → Contract → Kickoff
     ↓
Project Execution → Reviews → Delivery → Support → Retention

Project Phases​

  1. Discovery & Planning (Week 1)
  2. Design & Development (Weeks 2-8)
  3. Testing & Refinement (Weeks 9-10)
  4. Launch & Delivery (Week 11)
  5. Support & Optimization (Ongoing)

💡 Process Best Practices​

Documentation​

  • Document everything
  • Use templates
  • Keep records organized
  • Update in real-time
  • Share with team

Communication​

  • Regular updates
  • Clear expectations
  • Proactive outreach
  • Transparent reporting
  • Quick responses

Quality​

  • Review at each stage
  • Test thoroughly
  • Get approvals
  • Meet standards
  • Continuous improvement

📚 Related Resources​

Last Updated: January 2026
Version: 1.0
Owner: ARUKZ DIGITAL Operations Team