E-commerce Solutions - Complete Delivery Guide
Web Development High Demand 8-16 Weeks TimelineOverviewβ
E-commerce Solutions help clients sell products or services online with fully functional online stores that drive sales, manage inventory, and provide excellent customer experiences.
What is E-commerce?β
E-commerce (electronic commerce) is the buying and selling of goods and services over the internet. An e-commerce solution includes the online store, payment processing, inventory management, order fulfillment, and customer management systems.
Business Impactβ
- 24/7 Sales: Sell products around the clock
- Global Reach: Access customers worldwide
- Lower Costs: Reduced overhead vs. physical stores
- Data Insights: Track customer behavior and sales
- Scalability: Grow without physical limitations
- Customer Convenience: Shop from anywhere, anytime
Who Needs This Service?β
Primary Candidatesβ
- β Retail businesses expanding online
- β Manufacturers selling direct-to-consumer
- β Wholesalers creating B2B portals
- β Service providers selling digital products
- β Entrepreneurs starting online businesses
- β Brands launching new product lines
- β Businesses replacing outdated e-commerce systems
Industry Applicationsβ
| Industry | Store Type | Key Features | Avg. Investment |
|---|---|---|---|
| Fashion/Apparel | B2C Store | Size charts, wishlists, reviews | βΉ1,00,000-βΉ5,00,000 |
| Electronics | B2C Store | Product comparisons, warranties | βΉ1,50,000-βΉ8,00,000 |
| Food & Beverage | B2C Store | Subscriptions, delivery zones | βΉ80,000-βΉ4,00,000 |
| Wholesale/B2B | B2B Portal | Bulk pricing, quotes, accounts | βΉ2,00,000-βΉ15,00,000 |
| Digital Products | Download Store | Instant delivery, licensing | βΉ60,000-βΉ3,00,000 |
| Handmade/Crafts | Marketplace | Vendor management, commissions | βΉ1,50,000-βΉ10,00,000 |
Client Requirements Checklistβ
Essential Informationβ
Business Informationβ
- Business name and registration details
- Tax registration (GST, etc.)
- Brand guidelines (logo, colors, fonts)
- Target market and audience
- Competitor e-commerce sites (3-5)
- Unique selling propositions
- Business goals and revenue targets
Product Informationβ
- Product catalog (all products)
- Product categories and subcategories
- Product descriptions
- Product images (high quality)
- Product specifications
- Pricing structure
- Inventory levels
- Product variations (sizes, colors, etc.)
- SKU/product codes
E-commerce Requirementsβ
- Payment gateway preferences
- Shipping methods and zones
- Shipping rates
- Tax configuration
- Return/refund policy
- Terms and conditions
- Privacy policy
- Discount/coupon strategy
Technical Requirementsβ
- Domain name
- Hosting preferences
- SSL certificate
- Email hosting
- Inventory management system (if existing)
- Accounting software integration
- CRM integration
- Analytics requirements
Marketing Requirementsβ
- SEO requirements
- Email marketing integration
- Social media integration
- Abandoned cart recovery
- Product review system
- Loyalty program
- Affiliate program
Nice to Haveβ
- Existing customer database
- Product videos
- 360-degree product images
- AR/VR product visualization
- Multi-language support
- Multi-currency support
- Wholesale/B2B portal
- Mobile app requirements
Budget & Timelineβ
- Total project budget
- Payment gateway setup costs
- Monthly hosting/maintenance budget
- Marketing budget
- Desired launch date
- Inventory upload timeline
- Content delivery schedule
Proposal Creation Guideβ
Proposal Structureβ
1. Executive Summaryβ
- Current business situation
- E-commerce opportunity
- Proposed solution overview
- Expected ROI
- Investment required
2. Current State Analysis (if applicable)β
- Existing e-commerce audit
- Sales performance
- Technical limitations
- User experience issues
- Conversion rate problems
3. Proposed Solutionβ
Platform Selection:
Shopify
- Best for: Quick launch, ease of use
- Pros: Hosted, secure, easy to manage
- Cons: Monthly fees, limited customization
- Cost: βΉ60,000-βΉ2,00,000 setup + βΉ2,000-βΉ30,000/month
WooCommerce (WordPress)
- Best for: Flexibility, content marketing
- Pros: Free core, highly customizable
- Cons: Requires hosting, maintenance
- Cost: βΉ80,000-βΉ4,00,000 setup + βΉ5,000-βΉ20,000/month hosting
Magento
- Best for: Large catalogs, enterprise
- Pros: Powerful, scalable, feature-rich
- Cons: Complex, expensive, resource-intensive
- Cost: βΉ3,00,000-βΉ20,00,000 setup + βΉ20,000-βΉ1,00,000/month
Custom Solution
- Best for: Unique requirements, full control
- Pros: Completely customizable
- Cons: Expensive, longer development
- Cost: βΉ5,00,000-βΉ50,00,000+ setup
Key Features:
- Product catalog management
- Shopping cart
- Secure checkout
- Payment gateway integration
- Shipping integration
- Order management
- Customer accounts
- Inventory management
- Sales reporting
- Mobile responsive design
- SEO optimization
- Email notifications
4. Scope of Workβ
Phase 1: Planning & Design (Week 1-3)
- Discovery and requirements gathering
- Competitor analysis
- Platform selection and setup
- Information architecture
- Wireframes
- Design mockups
- Client review and approval
Phase 2: Development (Week 4-10)
- Platform installation and configuration
- Theme customization
- Product catalog setup
- Payment gateway integration
- Shipping configuration
- Tax configuration
- Email templates
- Customer account functionality
- Admin panel customization
Phase 3: Content & Products (Week 8-12)
- Product upload (all products)
- Product images optimization
- Product descriptions
- Category organization
- SEO optimization
- Legal pages (terms, privacy, returns)
Phase 4: Testing (Week 12-14)
- Functionality testing
- Payment testing
- Shipping calculation testing
- Cross-browser testing
- Mobile testing
- Performance testing
- Security testing
- User acceptance testing
Phase 5: Launch (Week 14-16)
- Final review
- Data migration (if applicable)
- DNS configuration
- SSL installation
- Analytics setup
- Launch
- Post-launch monitoring
Phase 6: Training & Support (Week 16)
- Admin training
- Order management training
- Product management training
- Documentation delivery
- Support period begins
Pricing Guidelinesβ
Package Tiersβ
Starter E-commerce Package
- Price: βΉ60,000 - βΉ1,20,000
- Platform: Shopify Basic / WooCommerce
- Products: Up to 50 products
- Ideal for: Small businesses, startups
- Includes:
- Platform setup
- Theme customization
- 1 payment gateway
- Basic shipping setup
- Product upload (50 products)
- Mobile responsive
- Basic SEO
- 1 month support
- Training (2 hours)
Growth E-commerce Package
- Price: βΉ1,50,000 - βΉ3,50,000
- Platform: Shopify / WooCommerce
- Products: Up to 200 products
- Ideal for: Growing businesses
- Includes:
- Custom theme design
- 2-3 payment gateways
- Advanced shipping (multiple zones)
- Product upload (200 products)
- Product variations
- Customer reviews
- Wishlist functionality
- Email marketing integration
- Advanced SEO
- 3 months support
- Training (4 hours)
Professional E-commerce Package
- Price: βΉ4,00,000 - βΉ8,00,000
- Platform: WooCommerce / Magento
- Products: Up to 1,000 products
- Ideal for: Established businesses
- Includes:
- Fully custom design
- Multiple payment gateways
- Complex shipping rules
- Product upload (1,000 products)
- Advanced product filtering
- Customer accounts with history
- Loyalty program
- Abandoned cart recovery
- Multi-language support
- CRM integration
- Inventory management
- Advanced analytics
- 6 months support
- Training (8 hours)
Enterprise E-commerce Package
- Price: βΉ10,00,000 - βΉ50,00,000+
- Platform: Magento / Custom
- Products: Unlimited
- Ideal for: Large enterprises
- Includes:
- Enterprise platform
- Fully custom solution
- Multiple storefronts
- B2B and B2C functionality
- Advanced integrations (ERP, CRM, etc.)
- Custom features
- Multi-currency support
- Advanced security
- Dedicated project manager
- 12 months support
- Comprehensive training
Additional Features (Add-ons)β
- Product Photography: βΉ500-βΉ2,000 per product
- Product Copywriting: βΉ300-βΉ1,000 per product
- Mobile App: βΉ2,00,000-βΉ10,00,000
- Subscription System: βΉ50,000-βΉ2,00,000
- Marketplace Functionality: βΉ2,00,000-βΉ10,00,000
- AR Product Visualization: βΉ1,00,000-βΉ5,00,000
- Advanced Analytics Dashboard: βΉ80,000-βΉ3,00,000
- Custom Integrations: βΉ30,000-βΉ2,00,000 each
Pricing Factorsβ
- Product Count: More products = higher cost
- Customization Level: Custom design costs more
- Integrations: Each integration adds cost
- Platform: Magento > WooCommerce > Shopify
- Features: Advanced features increase price
- Timeline: Rush projects cost 20-30% more
Timeline Estimationβ
| Store Type | Timeline | Key Milestones |
|---|---|---|
| Basic Store (50 products) | 8-10 weeks | Design (2w) + Dev (4w) + Testing (2w) |
| Standard Store (200 products) | 10-14 weeks | Design (3w) + Dev (6w) + Testing (3w) |
| Professional Store (1000 products) | 14-20 weeks | Design (4w) + Dev (10w) + Testing (4w) |
| Enterprise Store | 20-30 weeks | Design (6w) + Dev (16w) + Testing (6w) |
Timeline depends on product catalog readiness, content delivery, and client feedback speed. Product upload is often the longest phase.
Deliverables Listβ
Design Phase:
- Sitemap and information architecture
- Wireframes
- Design mockups (homepage, product page, cart, checkout)
- Style guide
Development Phase:
- Fully functional e-commerce store
- Admin panel access
- All products uploaded
- Payment gateway configured
- Shipping configured
- Email templates
Launch Phase:
- Live e-commerce store
- SSL certificate
- Analytics setup
- SEO configuration
- Backup system
Post-Launch:
- Admin training materials
- Video tutorials
- User documentation
- Order management guide
- Product management guide
Terms & Conditionsβ
-
Payment Terms:
- 40% advance
- 30% after design approval
- 20% after product upload
- 10% before launch
-
Product Upload:
- Client provides all product data
- We upload up to package limit
- Additional products: βΉ50-βΉ200 each
-
Payment Gateway:
- Client registers accounts
- Setup fees client's responsibility
- Transaction fees client's responsibility
-
Content:
- Client provides all content
- Professional copywriting available (extra)
- Product photography available (extra)
-
Support Period:
- Bug fixes included
- Feature additions: Additional cost
- Product uploads: As per package
-
Ownership:
- Client owns store
- Platform licenses separate
- Source code (if custom development)
Execution Processβ
Phase 1: Planning & Strategy (Week 1-2)β
Step 1: Discovery Meetingβ
E-commerce Strategy Discussion:
Business Model:
- B2C (Business to Consumer)
- B2B (Business to Business)
- B2B2C (Hybrid)
- Subscription-based
- Marketplace
- Dropshipping
Target Audience:
- Demographics
- Shopping behaviors
- Price sensitivity
- Device preferences
- Geographic locations
Revenue Goals:
- Monthly sales targets
- Average order value goals
- Customer lifetime value
- Conversion rate targets
Competitive Analysis:
- Top 3-5 competitors
- Their strengths
- Their weaknesses
- Differentiation strategy
Step 2: Platform Selectionβ
Platform Comparison:
Shopify: β Pros:
- Quick setup (2-4 weeks)
- Hosted and secure
- Easy to use
- Great support
- App ecosystem
- Built-in payments
β Cons:
- Monthly fees (βΉ2,000-βΉ30,000)
- Transaction fees (if not using Shopify Payments)
- Limited customization
- Vendor lock-in
WooCommerce: β Pros:
- Free core plugin
- Highly customizable
- WordPress integration
- Large community
- No transaction fees
- Full control
β Cons:
- Requires hosting
- More maintenance
- Security responsibility
- Performance optimization needed
Magento: β Pros:
- Enterprise features
- Highly scalable
- Advanced functionality
- Multi-store management
- B2B capabilities
β Cons:
- Expensive
- Complex
- Requires expertise
- Resource-intensive
- Longer development time
Selection Criteria:
| Criteria | Shopify | WooCommerce | Magento |
|---|---|---|---|
| Budget | Low-Medium | Medium | High |
| Timeline | Fast (2-4w) | Medium (4-8w) | Slow (12-20w) |
| Products | <1,000 | <10,000 | Unlimited |
| Customization | Limited | High | Very High |
| Ease of Use | Very Easy | Medium | Complex |
| Scalability | Good | Good | Excellent |
Step 3: Information Architectureβ
Site Structure:
Homepage
βββ Shop
β βββ Category 1
β β βββ Subcategory 1.1
β β βββ Subcategory 1.2
β βββ Category 2
β βββ Category 3
βββ Product Pages
βββ Cart
βββ Checkout
βββ My Account
β βββ Orders
β βββ Addresses
β βββ Wishlist
β βββ Account Details
βββ About Us
βββ Contact
βββ Blog (optional)
βββ FAQ
βββ Shipping & Returns
βββ Terms & Conditions
βββ Privacy Policy
User Flows:
Purchase Flow:
- Browse products
- View product details
- Add to cart
- View cart
- Proceed to checkout
- Enter shipping info
- Select shipping method
- Enter payment info
- Review order
- Place order
- Order confirmation
Phase 2: Design (Week 2-4)β
Step 1: Wireframingβ
Key Pages to Wireframe:
- Homepage
- Category page
- Product page
- Shopping cart
- Checkout (multi-step)
- My Account
- Search results
Homepage Wireframe Elements:
- Header (logo, navigation, search, cart)
- Hero banner/slider
- Featured products
- Product categories
- Promotional banners
- Newsletter signup
- Footer
Product Page Wireframe Elements:
- Product images (gallery)
- Product title
- Price
- Product description
- Specifications
- Size/color selector
- Quantity selector
- Add to cart button
- Product reviews
- Related products
Step 2: Design Mockupsβ
Design System:
Colors:
- Primary color (brand)
- Secondary color
- Accent color
- Success (green)
- Warning (yellow)
- Error (red)
- Neutral grays
Typography:
- Headings font
- Body font
- Price font
- Button font
Components:
- Buttons (primary, secondary, ghost)
- Product cards
- Form inputs
- Badges (sale, new, out of stock)
- Alerts
- Modals
Homepage Design:
- Hero section with main offer
- Featured products grid
- Category showcase
- Trust badges (secure, free shipping, etc.)
- Testimonials/reviews
- Instagram feed
- Newsletter signup
Product Page Design:
- Large product images (zoom, 360Β°)
- Product information
- Size guide
- Stock availability
- Delivery information
- Reviews and ratings
- Related/recommended products
Phase 3: Development (Week 4-10)β
Step 1: Platform Setupβ
Shopify Setup:
# Shopify Setup Checklist:
- [ ] Create Shopify account
- [ ] Choose plan (Basic, Shopify, Advanced)
- [ ] Configure store settings
- [ ] Set up domain
- [ ] Install SSL certificate
- [ ] Configure payments
- [ ] Set up shipping zones
- [ ] Configure taxes
WooCommerce Setup:
# WooCommerce Setup Checklist:
- [ ] Install WordPress
- [ ] Install WooCommerce plugin
- [ ] Run setup wizard
- [ ] Configure store settings
- [ ] Set up payment gateways
- [ ] Configure shipping
- [ ] Set up taxes
- [ ] Install essential plugins
Step 2: Theme Customizationβ
Theme Development:
- Install base theme
- Customize header
- Customize footer
- Create homepage layout
- Style product pages
- Style cart page
- Style checkout pages
- Create custom templates
- Implement responsive design
Essential Pages:
- Homepage
- Shop/Category pages
- Product pages
- Cart
- Checkout
- My Account
- About Us
- Contact
- FAQ
- Shipping & Returns
- Terms & Conditions
- Privacy Policy
Step 3: Payment Gateway Integrationβ
Popular Payment Gateways in India:
Razorpay
- Setup fee: βΉ0
- Transaction fee: 2% + GST
- Settlement: T+2 days
- Features: Cards, UPI, Wallets, Net Banking
Paytm
- Setup fee: βΉ0
- Transaction fee: 1.99% + GST
- Settlement: T+1 days
- Features: Cards, UPI, Wallets, Net Banking
Instamojo
- Setup fee: βΉ0
- Transaction fee: 2% + βΉ3 + GST
- Settlement: T+7 days
- Features: Cards, UPI, Wallets, Net Banking
PayU
- Setup fee: βΉ0
- Transaction fee: 2% + GST
- Settlement: T+2 days
- Features: Cards, UPI, Wallets, Net Banking, EMI
CCAvenue
- Setup fee: βΉ5,000-βΉ10,000
- Transaction fee: 2-3% + GST
- Settlement: T+3 days
- Features: Cards, Net Banking, Wallets
Integration Checklist:
- Create merchant account
- Get API credentials
- Install payment plugin
- Configure settings
- Test in sandbox mode
- Test all payment methods
- Go live
- Test live transactions
Step 4: Shipping Configurationβ
Shipping Methods:
Flat Rate Shipping:
Example:
- Within city: βΉ50
- Within state: βΉ100
- Pan India: βΉ150
Weight-Based Shipping:
Example:
- 0-500g: βΉ50
- 501g-1kg: βΉ80
- 1-2kg: βΉ120
- 2-5kg: βΉ200
Zone-Based Shipping:
Example:
Zone 1 (Local): βΉ40
Zone 2 (Regional): βΉ80
Zone 3 (National): βΉ120
Zone 4 (Remote): βΉ200
Free Shipping:
Example:
- Free shipping on orders above βΉ999
- Free shipping for specific products
- Free shipping during promotions
Shipping Integrations:
- Shiprocket: Multi-courier aggregator
- Delhivery: Logistics partner
- Blue Dart: Express delivery
- India Post: Economical option
- Dunzo: Hyperlocal delivery
Step 5: Product Catalog Setupβ
Product Information Required:
Basic Information:
- Product name
- SKU/Product code
- Category
- Tags
- Short description
- Long description
- Price
- Sale price (if applicable)
- Stock quantity
Product Images:
- Main image (1200x1200px minimum)
- Additional images (4-8 images)
- Lifestyle images
- Detail shots
- Size chart image
Product Variations:
Example: T-Shirt
- Size: S, M, L, XL, XXL
- Color: Red, Blue, Green, Black
- Each combination = unique SKU
SEO Information:
- Meta title
- Meta description
- URL slug
- Alt text for images
Product Upload Process:
-
Prepare Product Data
- Create CSV/Excel file
- Include all required fields
- Optimize images
- Write descriptions
-
Bulk Upload
- Use platform's import tool
- Map CSV columns
- Import products
- Review for errors
-
Manual Entry (for complex products)
- Add product manually
- Upload images
- Set variations
- Configure options
-
Quality Check
- Verify all products
- Check images
- Test variations
- Verify pricing
Phase 4: Advanced Features (Week 8-12)β
Feature 1: Product Reviewsβ
Review System:
- Enable product reviews
- Moderation settings
- Review schema markup
- Email notifications
- Review incentives
Review Display:
- Star ratings
- Review count
- Verified purchase badge
- Helpful votes
- Review photos
Feature 2: Wishlistβ
Wishlist Functionality:
- Add to wishlist button
- Wishlist page
- Share wishlist
- Email reminders
- Stock alerts
Feature 3: Abandoned Cart Recoveryβ
Cart Recovery Strategy:
- Track abandoned carts
- Email sequence (3 emails)
- Email 1: 1 hour after abandonment
- Email 2: 24 hours after
- Email 3: 72 hours after
- Discount incentive
- SMS reminders (optional)
Feature 4: Email Marketingβ
Automated Emails:
- Welcome email
- Order confirmation
- Shipping notification
- Delivery confirmation
- Review request
- Abandoned cart
- Win-back campaigns
Email Marketing Integration:
- Mailchimp
- Klaviyo
- Sendinblue
- GetResponse
Feature 5: Loyalty Programβ
Loyalty Features:
- Points for purchases
- Points for reviews
- Points for referrals
- Tier system
- Rewards catalog
- Points redemption
Phase 5: Testing (Week 12-14)β
Step 1: Functionality Testingβ
Shopping Flow:
- Browse products
- Search products
- Filter products
- Sort products
- View product details
- Select variations
- Add to cart
- Update cart quantities
- Remove from cart
- Apply coupon code
- Proceed to checkout
Checkout Process:
- Guest checkout
- Registered user checkout
- Shipping address form
- Billing address form
- Shipping method selection
- Payment method selection
- Order review
- Place order
- Order confirmation
Payment Testing:
- Credit card payment
- Debit card payment
- UPI payment
- Net banking
- Wallet payment
- COD (if enabled)
- EMI options (if enabled)
- Failed payment handling
- Payment confirmation emails
Account Features:
- User registration
- User login
- Password reset
- Profile update
- Address management
- Order history
- Order tracking
- Wishlist
- Reviews
Step 2: Admin Testingβ
Order Management:
- View orders
- Update order status
- Process refunds
- Print invoices
- Export orders
- Send tracking info
Product Management:
- Add products
- Edit products
- Delete products
- Manage inventory
- Bulk actions
- Import/export
Customer Management:
- View customers
- Edit customer info
- View customer orders
- Customer groups
Step 3: Performance Testingβ
Speed Optimization:
# Target Metrics:
- Page load time: <3 seconds
- Time to Interactive: <3.8 seconds
- First Contentful Paint: <1.8 seconds
- Largest Contentful Paint: <2.5 seconds
Optimization Techniques:
- Image optimization (WebP, lazy loading)
- CSS minification
- JavaScript minification
- Browser caching
- CDN setup
- Database optimization
- Remove unused plugins
Step 4: Security Testingβ
Security Checklist:
- SSL certificate installed
- HTTPS redirect
- PCI DSS compliance
- Secure payment processing
- SQL injection prevention
- XSS protection
- CSRF protection
- Strong password policy
- Two-factor authentication (admin)
- Regular backups
- Firewall configured
- Malware scanning
Step 5: SEO Testingβ
SEO Checklist:
- Meta titles (all pages)
- Meta descriptions (all pages)
- Product schema markup
- Breadcrumb schema
- Review schema
- XML sitemap
- Robots.txt
- Canonical URLs
- 404 error handling
- Image alt tags
- Page speed optimized
- Mobile-friendly
- SSL certificate
Phase 6: Launch (Week 14-16)β
Step 1: Pre-Launch Checklistβ
Final Review:
- All products uploaded
- All images optimized
- All prices correct
- Shipping configured
- Taxes configured
- Payment gateways tested
- Email templates tested
- Legal pages complete
- Analytics installed
- Backup system configured
Domain & Hosting:
- Domain configured
- SSL installed
- Email accounts set up
- DNS propagated
Step 2: Launch Processβ
Go-Live Steps:
- Final backup
- Remove "Coming Soon" page
- Submit sitemap to Google
- Test all critical paths
- Monitor for errors
- Announce launch
Post-Launch Monitoring (Week 1):
- Monitor orders
- Check payment processing
- Verify email notifications
- Monitor site performance
- Check for errors
- Gather user feedback
Step 3: Marketing Launchβ
Launch Marketing:
- Email announcement to existing customers
- Social media announcement
- Press release (if applicable)
- Influencer partnerships
- Paid advertising campaigns
- SEO content publication
Phase 7: Training & Supportβ
Admin Training Topics:
- Dashboard overview
- Processing orders
- Managing products
- Inventory management
- Handling refunds
- Customer management
- Viewing reports
- Managing coupons
- Email marketing
Training Deliverables:
- Video tutorials (10-15 videos)
- Written documentation
- Quick reference guides
- FAQ document
- Support contact info
Deliverablesβ
Design Deliverablesβ
- Information architecture
- Wireframes
- Design mockups (all key pages)
- Style guide
- Responsive designs
Development Deliverablesβ
- Fully functional e-commerce store
- Admin panel access
- All products uploaded
- Payment gateway configured
- Shipping configured
- Mobile responsive design
Documentation Deliverablesβ
- Admin user manual
- Video tutorials
- Order processing guide
- Product management guide
- Customer service guide
- Technical documentation
Post-Launch Deliverablesβ
- Analytics reports (monthly)
- Sales reports
- Performance reports
- Security scan reports
- Backup confirmations
Quality Standardsβ
Performance Standardsβ
- Page Load Time: <3 seconds
- Mobile Performance: >85 score
- Uptime: 99.9%
- Checkout Completion: >60%
Security Standardsβ
- SSL Certificate: A+ rating
- PCI DSS: Compliant
- Regular Backups: Daily
- Security Scans: Weekly
Conversion Standardsβ
- Add to Cart Rate: >10%
- Checkout Completion: >60%
- Average Order Value: Track and optimize
- Customer Lifetime Value: Track and grow
Common Issues & Solutionsβ
Issue 1: High Cart Abandonmentβ
Solutions:
- Simplify checkout process
- Offer guest checkout
- Show security badges
- Provide multiple payment options
- Implement cart recovery emails
- Reduce shipping costs
- Show total cost early
Issue 2: Low Conversion Rateβ
Solutions:
- Improve product images
- Write better descriptions
- Add customer reviews
- Optimize pricing
- Improve site speed
- Add trust badges
- Simplify navigation
Issue 3: Payment Failuresβ
Solutions:
- Test all payment methods
- Provide clear error messages
- Offer alternative payment options
- Check gateway configuration
- Monitor transaction logs
- Contact payment provider
Issue 4: Inventory Managementβ
Solutions:
- Implement inventory tracking
- Set low stock alerts
- Use inventory management software
- Sync with suppliers
- Regular stock audits
- Backorder management
Post-Delivery Supportβ
Included Supportβ
- Bug fixes (as per package)
- Order management support
- Product upload assistance (limited)
- Performance monitoring
- Security monitoring
Maintenance Packagesβ
Basic Maintenance
- Price: βΉ8,000/month
- Monthly backups
- Security monitoring
- Plugin/theme updates
- 2 hours support
Standard Maintenance
- Price: βΉ15,000/month
- Weekly backups
- Security scans
- Performance optimization
- Product uploads (20/month)
- 5 hours support
Premium Maintenance
- Price: βΉ30,000/month
- Daily backups
- 24/7 monitoring
- Priority support
- Product uploads (50/month)
- Marketing support
- 10 hours support
Upsell Opportunitiesβ
- Digital Marketing Package - βΉ30,000-βΉ1,00,000/month
- Mobile App - βΉ2,00,000-βΉ10,00,000
- Marketplace Functionality - βΉ2,00,000-βΉ10,00,000
- Subscription System - βΉ50,000-βΉ2,00,000
- B2B Portal - βΉ1,50,000-βΉ8,00,000
- Advanced Analytics - βΉ60,000-βΉ2,50,000
- Multi-language - βΉ40,000 per language
Tools & Resourcesβ
E-commerce Platformsβ
- Shopify ($29-$299/month)
- WooCommerce (Free + hosting)
- Magento (Free + hosting/enterprise)
- BigCommerce ($29.95-$299.95/month)
Payment Gatewaysβ
- Razorpay (2% + GST)
- Paytm (1.99% + GST)
- PayU (2% + GST)
- Instamojo (2% + βΉ3 + GST)
Shipping Partnersβ
- Shiprocket
- Delhivery
- Blue Dart
- India Post
- Dunzo
Marketing Toolsβ
- Mailchimp (Email marketing)
- Klaviyo (E-commerce email)
- Google Analytics (Analytics)
- Facebook Pixel (Tracking)
- Hotjar (Heatmaps)
Last Updated: January 2026
Version: 1.0
Owner: ARUKZ DIGITAL E-commerce Team
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