New Employee Training Guide
Comprehensive training program for new ARUKZ DIGITAL team members.
Welcome to ARUKZ DIGITAL!β
Welcome to the team! This guide will help you get up to speed quickly and set you up for success in your role.
Training Duration: 2-4 weeks
Owner: HR & Operations Team
Week 1: Orientation & Onboardingβ
Day 1: Welcome & Setupβ
Morning: Company Introductionβ
Company Overview (2 hours):
- Company history and mission
- Vision and values
- Organizational structure
- Key team members
- Office tour (if applicable)
Administrative Setup (1 hour):
- Complete HR paperwork
- Employee handbook review
- Benefits enrollment
- Emergency contact information
- Photo for employee directory
Afternoon: Technical Setupβ
IT Setup (2 hours):
- Email account setup
- Slack/communication tools
- Project management tools (Jira/Asana)
- File sharing (Google Drive/Dropbox)
- VPN access (if needed)
- Software installations
- Password manager setup
Access & Credentials (1 hour):
- CRM access
- Analytics tools
- Design tools
- Development tools (if applicable)
- Social media accounts
- Other relevant platforms
Day 2: Company Culture & Processesβ
Morning: Culture & Valuesβ
Company Culture (2 hours):
- Core values deep dive
- Communication norms
- Meeting culture
- Work-life balance
- Professional development
- Team building activities
Professional Standards:
- Review Professional Standards
- Review Communication Guidelines
- Review Quality Control
Afternoon: Core Processesβ
Process Training (3 hours):
- Client onboarding process
- Project execution process
- Quality assurance process
- Communication protocols
- Reporting procedures
Documentation:
- Review Client Onboarding
- Review Project Execution
- Review Quality Assurance
Day 3: Services Overviewβ
All Day: Service Trainingβ
Digital Marketing Services (Morning):
- SEO services overview
- Social media marketing
- Content marketing
- PPC advertising
- Email marketing
Web & Mobile Development (Afternoon):
- Website development
- E-commerce solutions
- Mobile app development
- Web applications
Documentation:
- Review Services Overview
- Review service-specific documentation
Day 4: Tools & Systemsβ
Morning: Project Managementβ
Project Management Tools (2 hours):
- Jira/Asana walkthrough
- Task creation and assignment
- Status updates
- Time tracking
- Reporting
File Management (1 hour):
- Folder structure
- Naming conventions
- Version control
- Backup procedures
Afternoon: Communication Toolsβ
Communication Systems (2 hours):
- Slack best practices
- Email etiquette
- Video conferencing
- Calendar management
- Meeting scheduling
Client Communication (1 hour):
- Client communication channels
- Response time expectations
- Escalation procedures
- Professional tone
Day 5: Role-Specific Trainingβ
All Day: Department Trainingβ
Meet Your Team:
- Team introduction
- Role and responsibilities
- Team workflows
- Collaboration methods
- Team goals
Role-Specific Training:
- Job-specific tools
- Key responsibilities
- Performance expectations
- Success metrics
- Career path
Week 2: Hands-On Learningβ
Role-Specific Deep Diveβ
For SEO Specialistsβ
SEO Training:
- On-page SEO techniques
- Off-page SEO strategies
- Technical SEO fundamentals
- Local SEO best practices
- SEO tools training (Ahrefs, SEMrush)
- Keyword research
- Content optimization
- Link building strategies
Documentation:
- Review SEO Services
- Review On-Page SEO
- Review Off-Page SEO
- Review Technical SEO
- Review Local SEO
For Social Media Managersβ
Social Media Training:
- Platform-specific strategies
- Content creation
- Community management
- Social media advertising
- Analytics and reporting
- Tools training (Hootsuite, Buffer)
Documentation:
- Review Social Media Marketing
- Review Facebook Marketing
- Review Instagram Marketing
- Review LinkedIn Marketing
For Web Developersβ
Development Training:
- Development environment setup
- Coding standards
- Version control (Git)
- Testing procedures
- Deployment process
- Security best practices
Documentation:
- Review Website Development
- Review E-commerce Solutions
For Project Managersβ
PM Training:
- Project planning
- Resource allocation
- Timeline management
- Client communication
- Risk management
- Quality control
- Reporting
Documentation:
- Review Project Execution
- Review Client Onboarding
- Review Quality Assurance
Week 3: Shadowing & Practiceβ
Shadow Experienced Team Membersβ
Shadowing Schedule:
- Attend client meetings
- Observe project execution
- Watch presentations
- See problem-solving in action
- Learn best practices
Practice Projects:
- Small practice project
- Supervised work
- Feedback sessions
- Skill development
- Tool proficiency
Week 4: Independent Workβ
Gradual Responsibilityβ
Start Contributing:
- Assigned real projects
- Regular check-ins
- Ongoing feedback
- Skill refinement
- Team collaboration
30-Day Review:
- Performance review
- Feedback session
- Goal setting
- Questions addressed
- Next steps defined
Training Checklistβ
Complete Training Checklistβ
Week 1:
- All administrative tasks completed
- All accounts and access set up
- Company culture understood
- Core processes learned
- Services overview completed
- Tools and systems training done
Week 2:
- Role-specific training completed
- Documentation reviewed
- Tools proficiency achieved
- Practice exercises done
Week 3:
- Shadowing completed
- Practice projects finished
- Feedback incorporated
Week 4:
- Independent work started
- 30-day review completed
- Goals set
Resourcesβ
Essential Documentationβ
Must-Read Documents:
- Welcome Guide
- How to Use This Documentation
- Professional Standards
- Communication Guidelines
- Quality Control
Process Documentation:
Service Documentation:
- All Services
- Role-specific service docs
Training Materialsβ
Videos:
- Company introduction video
- Tool tutorials
- Process walkthroughs
- Best practices videos
Templates:
- All Templates
- Email templates
- Report templates
- Proposal templates
Success Tipsβ
Tips for Successβ
1. Ask Questions:
- No question is too small
- Better to ask than assume
- Use Slack for quick questions
- Schedule 1-on-1s for deeper discussions
2. Take Notes:
- Document everything
- Create personal reference guide
- Note tips and tricks
- Build knowledge base
3. Be Proactive:
- Seek learning opportunities
- Volunteer for projects
- Share ideas
- Contribute to discussions
4. Build Relationships:
- Get to know teammates
- Network across departments
- Attend team events
- Be collaborative
5. Manage Time:
- Prioritize tasks
- Meet deadlines
- Communicate delays early
- Use time tracking
Support & Resourcesβ
Getting Helpβ
Your Manager:
- Primary point of contact
- Regular 1-on-1s
- Performance feedback
- Career guidance
HR Team:
- Benefits questions
- Policy clarifications
- Workplace issues
- General support
IT Support:
- Technical issues
- Software problems
- Access requests
- Equipment needs
Buddy System:
- Assigned buddy
- Peer support
- Informal questions
- Social integration
Continuous Learningβ
Ongoing Developmentβ
Monthly:
- Team training sessions
- Skill workshops
- Tool updates
- Industry trends
Quarterly:
- Performance reviews
- Goal setting
- Career development
- Training needs assessment
Annual:
- Comprehensive review
- Promotion discussions
- Long-term goals
- Professional development plan
Last Updated: January 2026
Version: 1.0
Owner: ARUKZ DIGITAL HR & Operations Team
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